FAQs

Q: How do I know if they will work in my area?

A: Visit Telstra’s Mobile Coverage Map to see if your area is covered. The devices only need marginal coverage to work.

Q: Do you have trackers that will work in areas that don’t have mobile coverage?

A: We can hire trackers that work anywhere from separate companies and can build them into our mapping. This option is more expensive. Get in touch to discuss your requirments and we will either be able to help or point you in the right direction. We have been using various models of Satellite trackers for close to 10 years and have a lot of experience with most units

Q: Can I set them on intervals less than 60 sec?

A: No, our server will only check the messages every 60 sec. This is something that is currently being worked on and in the future we may be able to offer tracking down to 10 seconds.

Q: How should I position the tracker?

A: Read through our how to use file for lots of extra information on the trackers

Q: What are your terms and conditions for hiring?

A: Read through our Hire Agreement

Q: How do I create an overlay for the map?

A: Read through our how to create an overlay file. Don’t worry if it isn’t neat, we can edit it and put in approriate icons once we receive it.